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Home > News > June 2003

Workforce turned on to computer access

By AARON BRAND Texarkana Gazette

Providing home-based computer access opens gateways for prospective workers seeking job skills and the right job placement.

Through a new partnership between the North East Texas Workforce Development Board and Business Access, Texarkana area residents have been enlisted as part of a pilot program giving them online assistance in looking for work.

The In Home Learning computer program dropped nine computers into the hands of Texarkana residents. Twenty-nine residents in the North East Texas WDB nine county coverage area have been able to take advantage of this new program, which is geared toward teaching literacy, computer literacy and job search skills.

Participants can acquire job skills, gain certifications and search for work by using this program from home. The curriculum is tailored for each client, client choice and need being a key component to this program, said Jeanie Callicott, executive director of North East Texas WDB.

Another primary goal is to set up a sense of accountability; participants can be monitored to check the rate of access and see if coursework is being completed.

So far, Callicott calls the program successful, based upon November figures for participation. Participants have averaged 25 hours per week working on the online curriculum, which is a diverse array of teaching materials developed by Business Access. Overall, participants--called "achievers"--have logged 7,029 hours of learning time through the program.

"We've had high usage on the part of every achiever," said Callicott. Sometimes participants in such programs can show an initial reluctance to use these types of learning tools, but that has not been the case with this program.

One of the main benefits lies in the removal of barriers that hinder educational access, she said. Considering that the WDB pays for participants' childcare to the tune of 1,572 kids, home-based programs gearing workers up for job readiness eliminate the need for that expense, in addition to solving transportation problems so common in rural areas.

"In some cases we don't have rural transportation," Callicott said. As a further incentive, the program is free to participants. Upon completion of the curriculum, computer ownership is gained by the participant, making the online skills accessible in the future.

"The NETWDB felt the program addressed rural employment barriers such as difficulty with transportation, childcare and access to technology," Callicott said. "The cost savings realized through a home-based system made the pilot program worthwhile."

Kim Bunting, president and CEO of Business Access, agrees that the program offers great potential for learning and success.

"It opens up all of the resources of the Internet, so they can do things like research information ... all the way to working from the home," Bunting said. "We've had achievers who've started businesses over the Internet."

Altogether, more than 300 courses are accessible to the participants. Bunting said each participant takes a core curriculum of four courses, and from there the curriculum choices for students are customized. Participants can gather skills related to such computer programs as Excel, Word, Powerpoint, or similar programs, or they can, for example, learn web design.

The advantages of an in-home learning system such as this is that it provides a central learning place where people can go take training courses right from home by participating in expert chats, reading articles, and posting to online bulletin boards related to career choices, Bunting said.

"There's just a world of things you can do on the Internet," said Bunting.

Business Access essentially donates the computers and provides the software and related equipment needed for the program, Bunting said. It then sells "seat" licenses to the NETWDB that enable the workforce organization to have its participants use the curriculum at home.

More information about this and other NETWDB programs is available by calling (903) 794-9490 or visiting the Website at www.netxworkforce.org.


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